Lash and Glo POLICIES

Please take some time out to read our salon policies.


  • Please arrive make up free so we can make the most of your appointment time. 
  • Facilities are available for makeup removal at our salon, but please keep in mind this will take up some of your appointment time.
  • Please arrive on time. Unfortunately we cannot extend your appointment time for late arrivals.
  • Please feel free to park on driveway.
  • We love you to relax during your appointment. 
  • Feel free to treat yourself to a "Lash Nap". This is your opportunity to have some quality "you" time.
  • We will discuss aftercare with you during your appointment. 
  • All aftercare information is available on our website. 
  • A FREE after care pack is given at your very first lash appointment. 
  • Brushes and cleanser are available for purchase if required.
  • We accept cash and bank transfer.
  • We strongly recommend booking your next appointment before you leave the salon. This guarantees your preferred booking time. 
  • Age restrictions do apply; you must be over 18 for lash extensions. 
  •  Happiness  is Guaranteed!
  • If you are not 100% happy with your result of your Lashes or Spray Tan,  please notify us within 3 days and we'll give you a free touch up service within 7 days of your last appointment. 
  • A refill is qualified by 40% of lashes remaining since last visit and within 3 weeks of last visit. After 4 weeks a new set is required.


  • We do have a waiting list so letting us know in advance if you cannot make your appointment enables others who require an appointment to be booked in.

                                                       MOST OF ALL PLEASE FEEL WELCOME